Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MSL936001 Mapping and Delivery Guide
Maintain quality system and continuous improvement processes within work or functional area
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | MSL936001 - Maintain quality system and continuous improvement processes within work or functional area |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency covers responsibility for the day-to-day operation of the work or functional area and ensuring that quality system requirements are met and continuous improvements are initiated. This unit of competency is applicable to senior technical officers and laboratory supervisors working in all industry sectors. Quality audits and evaluations for the work area may be undertaken as an individual or as part of a team under broad direction from scientists/medical staff/engineers. While no specific licensing or certification requirements apply to this unit at the time of publication, laboratory operations are governed by relevant legislation, regulations and/or external accreditation requirements. Local requirements should be checked. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Judgement of competence must be based on holistic assessment of the evidence. Assessment methods must confirm consistency of performance over time, rather than a single assessment event. This unit of competency must be assessed in a laboratory environment that either meets Australian standards for working laboratories or is accredited by the National Association of Testing Authorities (NATA) or the Royal College of Pathology, as appropriate. Foundation skills are integral to competent performance of the unit and should not be assessed separately. Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate. Knowledge evidence may be collected concurrently with performance evidence or through an independent process, such as workbooks, written assessments or interviews (provided a record is kept in each case). This unit of competency may be assessed with: MSL915001 Provide information to customers MSL916004 Maintain registration and statutory or legal compliance in work or functional area MSL916001 Develop and maintain laboratory documentation Holistic assessment methods include: review of quality documentation prepared and maintained by the candidate review of verified reports of improvement initiatives and/or projects conducted by the candidate review of audit processes and outcomes generated by the candidate review of information and training resources prepared by the candidate for personnel in the work area feedback from peers and team members about the candidates ability to encourage participation and provide useful information, coaching and training feedback from supervisors, managers and/or customers that the quality system requirements of day-to-day operations are met in the work area observation of the candidate leading a quality improvement team questions to assess required knowledge of quality systems, documentation, quality tools, continuous improvement processes and relevant workplace procedures. Access is required to all instruments, equipment, materials, workplace documentation, procedures and specifications associated with this unit, including, but not limited to: documentation, such as sampling plans, workplace quality manual, quality (certification or registration) requirements, quality and customer data, audit documents, performance plans and reports, and training records and/or plans workplace procedures relating to WHS, equal opportunity, environmental legislative requirements, and industrial awards and workplace agreements. Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator. The assessor must demonstrate both technical competence and currency. Technical competence can be demonstrated through: relevant VET or other qualification/Statement of Attainment AND/OR relevant workplace experience. Currency can be demonstrated through: performing the competency being assessed as part of current employment OR having consulted with a laboratory about performing the competency being assessed within the last twelve months. |
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Prerequisites/co-requisites | |||
Competency Field | Quality |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop and maintain quality framework within work area |
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Element: Maintain quality documentation |
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Element: Provide training in quality systems and improvement processes |
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Element: Optimise and report performance |
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Element: Evaluate relevant components of quality system |
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